Tag: service

Things Mark Estee Loves That Make His Business Successful

February 14, 2013 0 Comments
Things Mark Estee Loves That Make His Business Successful

On this Valentine’s Day, I want to share with you a video from one of our TEDxUniversityofNevada speakers, Mark Estee. In this video, Mark discusses how relationships are the key to his success. Strong relationships with suppliers, customers, employees, the community, professional advisors, and family help Mark’s business thrive. I am a raving fan of […]

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Return To Campo Reno

January 29, 2012 4 Comments
Return To Campo Reno

I love Campo restaurant in Reno. I’ve tried both their lunch and dinner menus; the food is excellent and the service is very good and at times brilliant. Campo’s owner, Mark Estee, is more than a chef in the restaurant – he is also an active and visible leader in his business. I have not […]

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The Cycle Of Service Starts At Your Website

January 2, 2012 32 Comments
The Cycle Of Service Starts At Your Website

My daughter and I just returned from lunch at Rose’s Café. As always, the service was fast and extremely friendly, and the food was delicious. I’ve never had a bad experience at Rose’s. But Rose’s is not where we planned to eat lunch today. We walked in and right back out of Campo at about […]

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Why Help Your Competitors Clean Your Clock?

September 10, 2011 12 Comments
Why Help Your Competitors Clean Your Clock?

I stopped by the Port-of-Subs (POS) restaurant on Sharlands yesterday at 9:02 AM hoping to by one of their breakfast grillers. I ate one a week ago and thought it was a great value, so POS was in the right place at the right time yesterday when I was hungry. Unfortunately, even though this store […]

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