Book Recommendations
from Bret L. Simmons

From Bret's review: "I wish I had written this book. I believe strongly that leaders and companies that make social media only about marketing are missing a HUGE opportunity to to radically transform their entire value chain. But I am glad that Charlene wrote it, because through her diagnostic exercises, checklists, rich examples, and systematic approach to open leadership, any leader with an open mindset can follow her advice and get results."

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From Bret's review: "In this book, Nayar tells the story of how he transformed an already successful company, HCLT, into one of the fastest growing IT service partners in the world. The personal story Nayar shares is compelling, insightful, and at times funny and brutally honest. Have your highlighter handy when you read this because it is packed full of wisdom and quotable passages."

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Book Recommendations
from Bret L. Simmons

Posts Tagged ‘service’

Service-Profit Chain: Managers Matter

Leader Lab: Want Your Employees To Display Positive Emotions?

The Bathtub Metaphor Applied To Human Capital

Chiquito Leicester Square London – Worst Restaurant Experience EVER

Archives

Categories

Recent Posts

Recent Comments

Book Recommendations from Bret L. Simmons

Posts Tagged ‘service’

Service-Profit Chain: Managers Matter

Leader Lab: Want Your Employees To Display Positive Emotions?

The Bathtub Metaphor Applied To Human Capital

Chiquito Leicester Square London – Worst Restaurant Experience EVER

Archives

Categories

Recent Posts

Recent Comments

Book Recommendations
from Bret L. Simmons