LinkedIn NV State SHRM Conference from Bret Simmons I am presenting today to the Nevada State Society for Human Resource Management (SHRM) conference in Reno. I am co-presenting in a session on using LinkedIn for recruiting talent. My role is to explain what LinkedIn is, why it is important, and what a good profile looks [...]
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I am speaking this morning to a group of leaders at Truckee Meadows Community College. It’s not often that I get a chance to speak to colleagues in education about leadership so I am looking forward to it. These folks have been participating in leadership development and my talk will be the final session. I [...]
Crappy Systems – The Reason Why Good Service Is So Elusive
Why is it so hard to get good service in a coffee shop in Reno at 7:30 am on a Friday morning? Last week I had an unacceptable service encounter at Starbucks. This morning I once again was near that same Starbucks, and instead of going for the convenient experience, I drove out of my [...]
