Tag: communication

Good Organizational Citizenship Requires Basic Civility

March 26, 2012 6 Comments
Good Organizational Citizenship Requires Basic Civility

The process of leadership is dependent upon responsive organizational citizens that recognize the ethical imperative to assume full responsibility for their behavior in the workplace. At a minimum, good organizational citizenship requires treating others with professional courtesy and respectful civility. I have to confess that’s not always easy, especially when you work with people that […]

Continue Reading »

Catalysts And Inhibitors Affect Inner Work Life

October 30, 2011 7 Comments
Catalysts And Inhibitors Affect Inner Work Life

Thoughts, feelings, and motivations comprise an individual’s inner work life. Inner work life manifests in behaviors that matter at work – performance, citizenship, and withdrawal. Inner work life is driven by events at work – events that signify progress, events that support the work itself, and events that support the person doing the work. Events […]

Continue Reading »

Five Beliefs Employees Hold About Leaders That Cause Silence

August 6, 2011 14 Comments
Five Beliefs Employees Hold About Leaders That Cause Silence

There is a difference between employees not speaking up at work because they don’t have anything to say about a specific issue and not speaking up because they fear the consequences of expressing their ideas. Managerial behavior can signal employees that it is unwise to speak up. But even when managers hold positive beliefs about […]

Continue Reading »

Disagreement About Support Between Managers And Their Teams

May 16, 2011 6 Comments
Disagreement About Support Between Managers And Their Teams

Organizations need to support their teams if they want them to perform well. Organizational support can mean among other things proper staffing, team training, performance measurement, fair rewards, and good communication. Because the quality of support provided by the organization is subjective, how do disagreements between managers and their teams about support for the team […]

Continue Reading »