December 2011 Leadership Development Carnival

December 7, 2011 by Bret L. Simmons · Filed under: Leadership

Big thanks once again to Dan McCarthy at Great Leadership for organizing another great Leadership Development Carnival. The heavy lifting for this one was done by Kevin Eikenberry at Leadership and Learning. My contribution this month is entitled “The Vice of Ingratitude.” I also really enjoyed “The Accountability Contagion,” by Jason Lauritsen, and “Suspend Your Seeing,” by Lolly Daskal.

Hope you take a few minutes to check out the carnival!

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Don’t Make Your Work Look Too Easy

December 6, 2011 by Bret L. Simmons · Filed under: Leadership

I’m very pleased to feature this guest post by Joel Garfinkle. Joel is recognized as one of the top 50 coaches in the U.S., having worked with many of the world’s leading companies, including Oracle, Google, Amazon, Deloitte, Ritz-Carlton, Gap, and Starbucks. He is the author of 7 books, including Getting Ahead: Three Steps to Take Your Career to the Next Level. View his books and FREE articles at Garfinkle Executive Coaching. Subscribe to his Executive Coaching Newsletter and receive the FREE e-book, 40 Proven Strategies to Get Promoted Now!

Have you ever watched a figure skater glide across the ice and marveled at how easy it looks? So graceful, so beautiful, so effortless. It takes a lot of work to get to that point, though. Go down to the rink on a Saturday morning and watch the kids taking their first lessons as they stumble and fall and then get up to try again. It takes a lot of falls before you get good enough to make it look easy.

The same is true of many jobs. You get so good at what you do that no one realizes how hard you work. It’s great to be an expert at what you do, but it can sometimes backfire. If your boss thinks you’re hardly working—rather than working hard—he’s not going to want to give you any raises or promotions. It’s up to you, then, to make sure your boss knows what it takes for you to do your job so well.

For example, a local TV host in San Francisco named Ross McGowan was so skilled at interviewing his guests that his boss didn’t realize how much work went into the preparation for each show. He made it look easy, and as a result, when it was time to negotiate a new contract with his boss, the offer was much lower than he had anticipated. If he had taken care to ensure that his boss was aware of how much work, skill, and training went into making his interviews look so effortless, he may have received a better offer.

A passive approach doesn’t work when it comes to getting credit for the work you are doing. One of my clients, who worked at Amazon.com, thought his superiors would know what he was doing and value his efforts without any special effort on his part. This belief fell apart when he heard his co-workers getting praise at a meeting for work that he himself had performed. That was when he realized he needed to do something differently if he wanted to move up in his career, but he wasn’t sure exactly what he should do.

As we worked together, he learned how to be proactive about making sure he got credit for what he accomplished on the job. Every day, he would do something to sell himself to management and show them how valuable he was to the company. You can do the same thing, starting with three simple steps.

1. Keep track of your successes.

Most employees wait until their annual performance review is approaching, then try to remember what they’ve accomplished over the past year. If you’ve done this, you know how hard it is to remember everything. Make tracking your successes part of your daily routine. Every day, either at the end of the day or first thing the next morning, review what you have done for the day and record any significant progress you have made, projects you’ve completed, and goals you have accomplished. You won’t be able to tell anyone about your accomplishments if you don’t know what they are. If you keep track of what you accomplish on a daily or weekly basis, next time you’re updating your resume to ask for a promotion it will be a cinch.

2. Communicate your successes with your boss.

E-mail your boss at least once per week with an update. Let him know whenever you complete a project, and if possible, attach a dollar figure to it to validate your worth to the company. For example, if you saved the company $60,000 this week and you make $50,000 per year, you’ve already paid for yourself.

3. Tell others about what you have accomplished.

Your boss is not the only one who needs to know how valuable you are. Think of other people you can copy on e-mails, such as other department leaders to whom the results of your project are relevant. Engage in small talk with company leaders whenever you get a chance and look for opportunities to tell them about what you’ve been working on without sounding boastful.

As the leaders in your organization realize how much you contribute to the success of the department and the organization, you’ll be given opportunities to work on bigger and more important projects. Your visibility within the company will grow, and your chances of receiving a promotion will increase. Increasing your visibility at work helps you ensure that you’ll be paid what you’re worth and continue to move up in the company.

Thanks, Joel!

What do you think? Please share your thoughts in the comment section below. Please also help me with my new research by completing my employee survey!

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The Vice Of Ingratitude

November 30, 2011 by Bret L. Simmons · Filed under: Leadership

For some strange reason, the Thanksgiving holiday this year has got me thinking more than ever about gratitude. I’ve been chewing on what it means to be thankful, why we have a need to “give” thanks, and how we respond to others in both the presence and absence of gratitude. I’ve found a very interesting recent study that tries to explain why gratitude expressions motivate us to help others. I will share with you the findings of that study in another blog soon.

There is an entire chapter on gratitude written by Robert Emmons and Charles Shelton in my Handbook of Positive Psychology. They describe gratitude as a psychological state, which means it’s essentially an attitude. Like any attitude, it is subject to both change and development, which means you can chose to learn to be more grateful. “A grateful outlook does not require a life full of material comforts but rather an interior attitude of thankfulness regardless of life circumstances” (p. 465).

What Emmons and Shelton say about ingratitude really grabbed my attention. They define ingratitude as “the failure to acknowledge the benevolence of others” (p. 463) and conclude that being chronically ungrateful toward others is a character defect. They specifically identify narcissism as a personality trait at work in those that rarely give thanks to others:

People with narcissistic tendencies erroneously believe they are deserving of special rights and privileges. Along with being demanding and selfish, they exhibit an exaggerated sense of self-importance, which leads them to expect special favors without assuming reciprocal responsibilities…The sense of entitlement, combined with insensitivity to the needs of others engenders, whether consciously or unconsciously intended, interpersonal exploitation. In short, if one is entitled to everything, then one is thankful for nothing. (p. 463).

I think the proven ability to recognize when others have earned our sincere expression of gratitude needs to be a litmus test for promotion to positions of leadership. Promote people with a track record of ingratitude toward their co-workers and team members and you will legitimize interpersonal exploitation as an acceptable leadership tactic.

We might not be able to change the narcissists in our organizations, but we can certainly take action to keep them from assuming formal positions of power and authority over others. Gratitude is a character strength that we should learn to develop in ourselves and value more in our leaders.

What do you think? Please share your thoughts in the comment section below.

I’d really appreciate your help with a survey I am conducting! Click here to learn more about participating.

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Personal Branding Training For ProNet Reno

November 23, 2011 by Bret L. Simmons · Filed under: Personal Branding

I started a four session training course in personal branding yesterday for the great folks at ProNet Reno. In this first session, I covered the principles of personal branding and inbound marketing. In my opinion, the proper operating principles are the most important but also the most overlooked aspect of relational marketing, which includes personal branding.

In the next three training sessions we will discuss platforms, practices, and then evaluate the progress participants make over the next 6 weeks. It should be a great training session!

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