Book Recommendations
from Bret L. Simmons

From Bret's review: "Guy defines enchantment as 'the process of delighting people with a product, service, organization, or idea. The outcome of enchantment is voluntary and long-lasting support that is mutually beneficial.' I like that a lot. People that are delighted behave entirely differently than those that are simply satisfied. For me, the last seven chapters were better than the first six, but I think the entire book is worth your time and effort."

Order now from Amazon!

From Bret's review: "Despite its flaws, it is a good book. It will make the list of optional readings for my MBA class this fall because I think it will have an impact on the students that read it. The book is very well written with excellent organization and a very conversational style. The best thing about the book is the numerous excellent examples Liz gives to support her points, coming from her years of experience as a top executive and consultant."

Order now from Amazon!

Archive for the ‘Trust’ Category

Ten Keys To Real Responsibility

Tuesday, June 7th, 2011 · 4 Comments »

Enabling Covenantal Relationships

Thursday, June 2nd, 2011 · 4 Comments »

Highlights From Our #leadfromwithin Chat On Trust With Lolly Daskal

Wednesday, May 25th, 2011 · 2 Comments »

Trust: Twitter Chat With Lolly Daskal’s #Leadfromwithin

Wednesday, May 25th, 2011 · 4 Comments »

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- Bret L. Simmons: Welcome, Pam. No easy answers to this – people are too complex for that. If she is that...
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