Branding Women in Technology Forum from Bret Simmons I am speaking today at the Women in Technology Forum being held at Microsoft Licensing, GP in Reno. In 50 short minutes, I hope to be able to persuade the women in my audience that because social business is the new business reality, having a good online [...]
I am very excited to have the chance to attend TEDActive 2013 next week. TEDActive is the live simulcast in Palm Springs of the TED2013 event in Long Beach. TED2013 features the largest number of speakers ever for a TED event, and many of the 70 speakers were found during a global talent search. I [...]
On this Valentine’s Day, I want to share with you a video from one of our TEDxUniversityofNevada speakers, Mark Estee. In this video, Mark discusses how relationships are the key to his success. Strong relationships with suppliers, customers, employees, the community, professional advisors, and family help Mark’s business thrive. I am a raving fan of [...]
Last May, I recognized the best videos created by my MBA class in personal branding and my undergraduate class in social business. Last night was the first night of video presentations in my current undergraduate class in social business, and we got off to a very impressive start. The thirteen students that presented their video [...]
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I am speaking this morning to a group of leaders at Truckee Meadows Community College. It’s not often that I get a chance to speak to colleagues in education about leadership so I am looking forward to it. These folks have been participating in leadership development and my talk will be the final session. I [...]
Crappy Systems – The Reason Why Good Service Is So Elusive
Why is it so hard to get good service in a coffee shop in Reno at 7:30 am on a Friday morning? Last week I had an unacceptable service encounter at Starbucks. This morning I once again was near that same Starbucks, and instead of going for the convenient experience, I drove out of my [...]
