I reported yesterday that there is finally some credible evidence for differences in work values between Millennials, GenX, and Boomers. Contrary to reports in the popular press and blog sphere, the work values of millennials are not that much different from previous generations. The biggest differences the new research uncovered were in a category called [...]
Tanveer Naseer guest posted at my blog recently an article entitled “Leadership Failure In Our Education System.” I returned the favor by guest posting at his site an article entitled “Exposing Some Truths About Motivating Millennials In The Workforce.” There is a strong perception that millennials are radically different and harder to manage than the [...]
In my recent post entitled “Leadership Is A Journey,” I stated my belief that a leader is someone who assumes full responsibility for their journey through life, strives to make their own journey as meaningful and significant as possible, and fully appreciates the opportunity they have to impact the journeys of others they come in [...]
David LaPlante, CEO of online brand marketing technology agency Twelve Horses had a lot of fascinating things to say to my class about entrepreneurship and personal branding when he spoke to us recently. Something that really caught my attention was his explanation of why he tries very hard to only hire interesting people. One thing [...]
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I am speaking this morning to a group of leaders at Truckee Meadows Community College. It’s not often that I get a chance to speak to colleagues in education about leadership so I am looking forward to it. These folks have been participating in leadership development and my talk will be the final session. I [...]
Crappy Systems – The Reason Why Good Service Is So Elusive
Why is it so hard to get good service in a coffee shop in Reno at 7:30 am on a Friday morning? Last week I had an unacceptable service encounter at Starbucks. This morning I once again was near that same Starbucks, and instead of going for the convenient experience, I drove out of my [...]
