The next intentional activity from The How of Happiness is savoring life’s joys. Recall from my earlier blog that it’s these intentional activities and habits that can account for as much as 40% of our happiness. The first intentional activity was expressing gratitude, the second was deliberate optimism, the third was to stop overthinking and [...]
I love the concept of employee engagement, so much so that I have included it in some of my own thinking on eustress. Consultants are selling engagement like hotcakes, and we are lead to believe engagement “can have an almost magical effect on the bottom line” (Shellenbarger, 2007) and that fact is supported by “ground [...]
The next intentional activity from The How of Happiness is increasing flow experiences. Recall from my earlier blog that it’s these intentional activities and habits that can account for as much as 40% of our happiness. The first intentional activity was expressing gratitude, the second was deliberate optimism, the third was to stop overthinking and [...]
I really like Rebecca Thorman’s most recent blog post “How to decide if you have a good job.” Her description of her team’s rush to launch their new website is an excellent example of my “bathtub analogy” of eustress and distress. There is a LOT of workload and time pressure at her job, but Rebecca [...]
Welcome to my blog! Please feel free to share your thoughts in the comment section of my posts. I publish all constructive, non-anonymous comments.
I am speaking this morning to a group of leaders at Truckee Meadows Community College. It’s not often that I get a chance to speak to colleagues in education about leadership so I am looking forward to it. These folks have been participating in leadership development and my talk will be the final session. I [...]
Crappy Systems – The Reason Why Good Service Is So Elusive
Why is it so hard to get good service in a coffee shop in Reno at 7:30 am on a Friday morning? Last week I had an unacceptable service encounter at Starbucks. This morning I once again was near that same Starbucks, and instead of going for the convenient experience, I drove out of my [...]
