In a recent training session I conducted, I asked the group this question as part of my opening exercise: “Identify a change that is happening right how at work. Why are you resisting that change?” As you can imagine, the usual reasons people resist change (e.g. lack of control, uncertainty, more work) surfaced and we had a lively discussion.
Then a reason I did not anticipate was mentioned – the change being forced on us provides the wrong answer to an important problem. My response was that we reach a point when it is no longer salient whether we agree or disagree with the change. What matters is how we choose to respond. Even with crappy change, there is always an opportunity to craft a strategic response that might ultimately make us more competitive.
Change will always leave you with a less less competitive posture if your response is business as usual. Even if a bad decision was made by others, an even worse decision is to choose not to react with competitive determination. Instead of lamenting the loss of the past, focus instead on how to win with the new rules of the game, even if you don’t like them.
I hope you will take the time to watch the video. When you do, please share your thoughts in the comment section below.