Bob Sutton’s book Good Boss, Bad Boss, is out in paperback. If you don’t own the book yet, now would be a great time to buy it and start chewing on Bob’s evidence-based advice. I reviewed the book here back in July of 2010, and Bob was gracious enough to answer a few questions I [...]
Awe happens when you come across goodness on a grand scale. You literally feel overwhelmed by greatness. By comparison, you feel small and humble. Awe makes you stop in your tracks. You are momentarily transfixed. Boundaries melt away and you feel part of something larger than yourself. (Barbara Fredrickson, Positivity, 2009, p. 46) I’m not [...]
Leading Progress View more presentations from Bret Simmons I’m giving a presentation today to the leadership team at Grace Church Reno on some basic principles of human behavior, motivation, and leadership at work. I’ve combined elements from previous talks I’ve given on The Progress Principle with some of my core material on leadership, purpose, and [...]
I’ve been chewing on the concept of leadership a lot lately. I think leadership is more a property of a group process than a characteristic of a person. I acknowledge that personal characteristics might make some more likely to engage in the process, or more likely to be perceived as successful once engaged in the [...]
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I am speaking this morning to a group of leaders at Truckee Meadows Community College. It’s not often that I get a chance to speak to colleagues in education about leadership so I am looking forward to it. These folks have been participating in leadership development and my talk will be the final session. I [...]
Crappy Systems – The Reason Why Good Service Is So Elusive
Why is it so hard to get good service in a coffee shop in Reno at 7:30 am on a Friday morning? Last week I had an unacceptable service encounter at Starbucks. This morning I once again was near that same Starbucks, and instead of going for the convenient experience, I drove out of my [...]
