The process of leadership is dependent upon responsive organizational citizens that recognize the ethical imperative to assume full responsibility for their behavior in the workplace. At a minimum, good organizational citizenship requires treating others with professional courtesy and respectful civility.
I have to confess that’s not always easy, especially when you work with people that march to the beat of a different ethical drummer. There is a fine line between “righteous indignation” and incivility, and those that cross that line usually do so with a healthy dose of self-deception.
Good organizational citizenship requires initiating professional courtesies to everyone at work independent of their response to those courtesies. We are only responsible for how we choose to treat others, not how they will respond.
Civility is a sign of strength. Those that attempt to manipulate and bully others usually do so because of a fundamental character flaw or weakness. It’s not our responsibility to fix those flaws for others; however, we do have a responsibility to assertively speak the truth with grace.
Leadership needs our citizenship. How will you respond today? Please share your thoughts in the comment section below!