Book Recommendations
from Bret L. Simmons

From Bret's review: "Guy defines enchantment as 'the process of delighting people with a product, service, organization, or idea. The outcome of enchantment is voluntary and long-lasting support that is mutually beneficial.' I like that a lot. People that are delighted behave entirely differently than those that are simply satisfied. For me, the last seven chapters were better than the first six, but I think the entire book is worth your time and effort."

Order now from Amazon!

From Bret's review: "I wish I had written this book. I believe strongly that leaders and companies that make social media only about marketing are missing a HUGE opportunity to to radically transform their entire value chain. But I am glad that Charlene wrote it, because through her diagnostic exercises, checklists, rich examples, and systematic approach to open leadership, any leader with an open mindset can follow her advice and get results."

Order now from Amazon!

Archive for December 2011

Leaders Are Master Learners

Tuesday, December 27th, 2011 · 16 Comments »

Performance Talks

Friday, December 16th, 2011 · 16 Comments »

Thanking People You Lead Makes Them More Helpful

Monday, December 12th, 2011 · 6 Comments »

December 2011 Leadership Development Carnival

Wednesday, December 7th, 2011 · No Comments »

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- Bret L. Simmons: Welcome, Pam. No easy answers to this – people are too complex for that. If she is that...
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- Pam: I’m dealing with one particular woman who sits across from me in a factory setting. She is very harsh and...
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