I meet with Jim Rippey today to talk about training together to run the 2011 California International Marathon. Jim is a world-class snowboarder, but he’s never run a marathon. I’ve done 8 marathons and at least that many half marathons since 2004, but my last marathon was in 2007. I was training for number 9 [...]
Andrew Hanely wrote a great guest post today for Jason Falls entitled “That website ain’t gonna visit itself.” The article gave five excellent suggestions for ways to build a community of visitors and commenters at your blog. You are not entitled to visitors just because you blog. Building community at your site requires an investment [...]
I had a bad experience at Harrah’s Lake Tahoe when I stayed there in October 2010; however, as I reported then, they recovered quickly from their service failure by calling to try to understand my concerns then offering me a free room stay. I took them up on that offer a few days ago. My [...]
Two of my former students, Ashley Cray and Marisela Fernandez, recorded this interview with me for a project in another one of their MBA classes. We pretty much just cover the evidence I wrote about in my previous blog entitled “Leadership traits and behavior: Four evidence-based suggestions.” There are two questions at the end of [...]
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The video clip above is from a recent presentation I did for WordCamp Reno on personal branding and social business. I think this diagram that I adapted from Brian Solis really sums up the strategic imperative of the current business environment we operate in. Everyone that touches your business is nested in a network of [...]
The Three Rules: Interview With Michael E. Raynor
Yesterday, I recommended the book The Three Rules: How Exceptional Companies Think by Michael E. Raynor and Mumtaz Ahmed. Today, I’m pleased to share my interview with Michael Raynor. Below you will find four questions I asked Michael followed by his responses. 1. What audience did you have in mind when you wrote this book? The [...]
