My two most recent posts at The Student Branding Blog are entitled Buy Your Name – Today! and Three Tips For Beginner Blogger. Each included a video, and one of the videos was recorded in Bilbao, Spain and the other recorded in London, England. I’ve been teaching abroad for the last 4 weeks and still [...]
My most recent post at The Student Branding Blog is entitled Blogging? Be Encouraged. You might have noticed that I have hit a “drought” in my blogging here. There was a period of time when I blogged very regularly – a few months I blogged daily. I had the time, the motivation, and the material [...]
This morning, the Spanish director of the program where I am teaching International Management this summer in Spain told me that one of the American students studying abroad through the program had been injured over the weekend. The injuries were serious enough that the student is hospitalized here in Spain and had to have a [...]
“Study Abroad” is the title of my most recent entry at The Student Branding Blog. I recorded the video in Getxo, Spain, where I am spending the first three weeks in June teaching international management through the University Studies Abroad Consortium (USAC). From Getxo I fly directly to London where I will live and teach [...]
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I am speaking this morning to a group of leaders at Truckee Meadows Community College. It’s not often that I get a chance to speak to colleagues in education about leadership so I am looking forward to it. These folks have been participating in leadership development and my talk will be the final session. I [...]
Crappy Systems – The Reason Why Good Service Is So Elusive
Why is it so hard to get good service in a coffee shop in Reno at 7:30 am on a Friday morning? Last week I had an unacceptable service encounter at Starbucks. This morning I once again was near that same Starbucks, and instead of going for the convenient experience, I drove out of my [...]
