I’m not a frequent flier by any means, but this year I’ve flown in and out of Spain, London, New York City, Las Vegas (three times), Denver and Tampa. I’ve had complaints about the level of service I received from airline employees, but I can’t recall ever being treated poorly by a TSA employee. I’ve been full-body scanned, given pat downs, and been pulled aside for searches of my carry-on bags, but it has always gone quickly, smoothly, and courteously.
I feel safe when I fly, but I’m not naïve enough to think that any TSA procedure will keep all the bad guys off every flight forever. In my humble opinion, it’s just a matter of time before something happens again. It’s the work of the military, FBI, and other law enforcement agencies that find the bad guys before they have a chance to get close to an airplane that I think is the real key to our security.
However you feel about TSA policies and procedures, please don’t be an asshole and take it out on a TSA employee. They have a tough and very important job. It’s our responsibility to help them perform that job better, and harassing them is the least helpful thing we can do. Choose instead to encourage and thank TSA employees. Smile. It will do both you and them good.
If you don’t like TSA policies and procedures, call your senator or congressional representative. The TSA director is a political appointee that requires confirmation by the U.S. Senate.
Security is a responsibility we all must bear and share. Stay vigilant.