I am very pleased to host the February 2010 Carnival of Trust. I want to thank Charles H. Green of The Trust Advisors and Ian Welsh for this opportunity and for their help putting this together.
Trust is one of those concepts that can have different meanings depending on the target of the trust. Because of my focus on organizational behavior, my interest has primarily been the trust that develops between two individuals in close relationship at work. The relationship that matters the most is between followers and their leaders.
I think of interpersonal trust as an attitude that represents an individual’s willingness to be vulnerable to another in a situation involving risk. For people to trust us, they have to see us as trustworthy. We ultimately cannot control whether or not someone will trust us, but we can control how trustworthy we are. We do that by being good at what we do, having integrity, and caring about others. More than anything else, there is no substitute for caring.
The 15 blogs I have selected for this month’s carnival reflect my bias toward interpersonal trust in leadership. I round that out with a few selections on trust in companies and trust in the sales process. I hope you will visit all of these authors’ blogs and show your appreciation for their excellent work.
1. Mary Jo Asmus: It’s You, Now What?
Mary Jo offers observes that when your team is not interacting with you, it might be a trust issue caused by your behavior. She offers some advice on how to improve your relationship with your team.
2. Great Leadership: Leaders Get Your Pants Off The Ground
Dan McCarthy tells us "You can achieve short-tem success by lying, cheating, and abusing your power. However, at some point, it’s going to catch up to you."
3. Leading Blog: Four Steps To Building Loyalty
Michael McKinney reminds us that leadership is all about relationships and offers insight on how loyalty is built in successful organizations.
4. Management Craft: Carl Rogers On Authenticity
Lisa Haneberg shares a quote from Carl Rogers on dependability and authenticity. She observes "management is a social act and the best managers are relationship builders first and foremost." I strongly concur.
5. Mitch's Blog: Do You Protect Your Friends?
T. T. Mitchel reflects on his three moral positions: loyalty, trustworthiness, and honesty.
6. Reflection Leadership: The Challenge Of Leader-Member Exchange Theory
Tom Glover does an excellent job of familiarizing readers with one of the most influential contemporary theories in leadership, LMX. See if you agree with his conclusions on the usefulness of understanding LMX.
7. Jim Taggart: 10 Ways To Earn Respect As A Leader In The Workplace
Jim Taggart reached out to me and suggested that he and I should exchange guest posts. I'm glad I listened to him! His guest post is one of the most popular articles to appear on my blog. And rightly so, he really nailed this one.
8. Smart Blog On Social Media: What Does The Decline Of Peer Trust Mean For Social Marketing?
Jesse Stanchak states that just 25% of consumers say they trust their friends to give them good information about a company. See what he thinks this decline in trust means for social marketing.
9. High Probability Selling: Trust And Respect: The Ultimate Competitive Advantage.
Jacques Werth asserts that trust in the salesperson is the most important buying decision factor for people making a significant purchase. Does your sales force understand how to leverage this to help your company gain competitive advantage?
10. Sales Coach: Developing Client Trust
Paul McCord discusses four keys to building client trust.
11. Meltwater Careers: The Trust Game
Stephen shares how he learned that building trust could impact his life in more areas than just his career.
12. Business Blog 2.0: The Shortcut To Trust For Business Start-Up
"The shortcut to trust is caring." The author is absolutely correct. This article has great tips on how to show you genuinely care.
13. The Corner Office: America's Most Despised Companies
Steve Tobak identifies 15 companies we hate the most. The common thread to our disdain of all these companies is we don't trust them.
14. Total Trust: Toyota Destroys Customers' Trust
Aniel Mishra shows us how Toyota is about to learn the very hard lesson that trust is a bottom line issue.
15. Spirit of Trust In Business: Global Trust In Business Up Slightly
Noreen Kelly shares statistics that show trust and transparency are as important to corporate reputation as the quality of products and services. Toyota is fixing to pay the price for their ignorance of this fact.
There you go! I hope you enjoy the articles. Please be sure to show your appreciation to the authors by reading their articles and leaving them a comment.