This is my third video on this topic. My next video will talk about the importance of properly documenting these conversations, so stay tuned. As always, your comments are welcome and appreciated!
The main point I make in this video is that when you need to talk to an employee about their performance or behavior at work, focus the conversation on changeable behaviors. As much as possible, stay away from personality, which you cannot change, and attitudes, which are changeable but more difficult to work on. In matter-of-fact terms, describe the behavior that does not meet expectations, try to learn from the employee why they are behaving that way and what it will take from both of you to change the behavior.
It’s easier to ask an employee to do something different than it is to ask them to be someone different.
It was a beautiful day in Reno, so I ventured outside. I clearly have a lot to learn about making these videos, and especially making them outside, so any suggestions you have on how to improve would certainly be welcome.