Capacity is the potential each of us has to do more and be more than we are now. Capacity can’t be learned, only expanded and developed. Competence (i.e. skills), which can be learned, is limited and quantifiable, while capacity is unlimited (Daft 2007).
I love the concept of capacity. But why would anyone want to do more and be more?
I don’t have a simple answer to that question. Sorry. But I’d be very interested to hear what you think.
And is our capacity really unlimited? I don’t believe so. But I do believe the primary barriers to success are self-imposed.
I also think that a leader’s over confidence in their own competence can limit the capacity of others.
For others to do more and be more might mean that you have to do less and be less. But as your people do more and become more, it will probably require you to do different things and become a different leader, which I would argue will end up being more than when you started.